Shipping policy
Key information
- Order cut-off time: 17:00
- Handling time: 2-3 business days (Monday - Friday)
- Transit time: 5-8 business days (Monday - Friday)
- Free shipping
After placing the order you'll receive a confirmation email. We will normally handle your order within 2-3 business days (Monday - Friday). If you order before 17:00, we will start working on it the same day.
After the handling time, you should receive your products within 5-8 business days (Monday - Friday).
Currently we ship in UK free of charge.
Order tracking
After we ship your order, we will let you know via email and we will also send you a tracking number and instructions on how to track your order. You can use our Track your order site with your tracking code.
Delays
Are you waiting for your products for more that 11 business days (Monday - Friday)? Sorry for that but sometimes delays can occur due to various reasons. Just give us another 3 business days and if by then you still don't receive it, please contact us and we will help you.
Defective of wrong received products
If you receive a defective or wrong product, please contact us as soon as possible. You must provide us with photographic evidence. We will then ensure that you receive a good product free of charge to replace the damaged or wrong product.
Cancellation
If you decide to cancel your order, just do it as soon as possible. If you cancel too late, the order might have already been dispatched and you will have to proceed with return process.
Contact us
Davies Couture is operated by Eceva, company registered in Netherlands under company number 82525226, VAT number NL003692421B96.
Address:
Stuurboord 1
Huizen 1276 CN
E-mail: info@daviescouture.com
Phone: +3197010209473
Customer service hours:
Monday to Friday: 08:00 to 18:00